@extends('layout')
@section('title')
<title>{{__('admin.Support Ticket')}}</title>
@endsection
@section('frontend-content')
<!-- Breadcrumbs -->
<section class="inflanar-breadcrumb" style="background-image: url({{ asset($breadcrumb) }});">
<div class="container">
<div class="row">
<!-- Breadcrumb-Content -->
<div class="col-12">
<div class="inflanar-breadcrumb__inner">
<div class="inflanar-breadcrumb__content">
<h2 class="inflanar-breadcrumb__title m-0">{{__('admin.Support Ticket')}}</h2>
<ul class="inflanar-breadcrumb__menu list-none">
<li><a href="{{ route('home') }}">{{__('admin.Home')}}</a></li>
<li class="active"><a href="javascript:;">{{__('admin.Support Ticket')}}</a></li>
</ul>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- End breadcrumbs -->
<!-- Features -->
<section class="inflaner-inner-page pd-top-90 pd-btm-120">
<div class="container">
<div class="inflanar-personals">
<div class="row">
@include('profile.sidebar')
<div class="col-lg-9 col-md-8 col-12 inflanar-personals__content mg-top-30">
<div class="inflanar-supports">
<div class="inflanar-supports__detail">
<div class="row">
<div class="col-lg-8 col-12">
<div class="inflanar-supports__single">
<div class="inflanar-supports__head">
<div class="inflanar-supports__buttons">
<a href="{{ route('user.support-tickets') }}" class="inflanar-btn"><i class="fa-solid fa-left-long"></i> {{__('admin.Go Back')}}</a>
</div>
</div>
@foreach ($messages as $message)
@if ($message->admin_id == 0)
<div class="inflanar-supports__single-reply mg-top-20">
<div class="inflanar-supports__notice inflanar-supports__notice--v2">
<div class="inflanar-supports__notice--head">
<div class="inflanar-supports__notice--hcontent">
<h4 class="inflanar-supports__ntitle">{{ $ticket->user->name }} <span>({{__('admin.Me')}})</span> </h4>
</div>
<div class="inflanar-supports__ntime"><span>{{ $message->created_at->diffForHumans() }}</span></div>
</div>
<div class="inflanar-supports__nmain">
<p class="inflanar-supports__nfield">
{!! html_decode(clean(nl2br($message->message))) !!}
</p>
@if ($message->documents)
<div class="gallery">
@foreach ($message->documents as $document)
<a href="{{ route('download-file', $document->file_name) }}" class="upload_photo"><i class="fas fa-link"></i> {{ $document->file_name }}</a>
@endforeach
</div>
@endif
</div>
</div>
</div>
<!-- End Reply -->
@else
<div class="inflanar-supports__notice inflanar-supports__notice--v2 mg-top-20">
<div class="inflanar-supports__notice--head">
<div class="inflanar-supports__notice--hcontent">
<h4 class="inflanar-supports__ntitle">{{ $message->admin ? $message->admin->name : '' }} <span>({{__('admin.Administrator')}})</span></h4>
</div>
<div class="inflanar-supports__ntime"><span>{{ $message->created_at->diffForHumans() }}</span></div>
</div>
<div class="inflanar-supports__nmain">
<p class="inflanar-supports__nfield">{!! html_decode(clean(nl2br($message->message))) !!}</p>
@if ($message->documents)
<div class="gallery">
@foreach ($message->documents as $document)
<a href="{{ route('download-file', $document->file_name) }}" class="upload_photo"><i class="fas fa-link"></i> {{ $document->file_name }}</a>
@endforeach
</div>
@endif
</div>
</div>
@endif
@endforeach
</div>
@if ($ticket->status != 'closed')
<div class="inflanar-supports__single mg-top-30">
<div class="inflanar-supports__form">
<form action="{{ route('user.send-ticket-message') }}" method="POST" enctype="multipart/form-data">
@csrf
<input type="hidden" name="ticket_id" value="{{ $ticket->id }}">
<div class="form-group">
<textarea class="ecom-wc__form-input" name="message" placeholder="{{__('admin.Write your message')}}"></textarea>
</div>
<div class="form-group mg-top-30">
<div class="inflanar-form-file">
<input class="d-none" id="support-file-input" type="file" name="documents[]" multiple>
<label for="support-file-input">{{__('admin.Choose file')}}</label>
<span>{{__('admin.Maximum file size 2MB')}}</span>
</div>
</div>
<div class="form-group mg-top-30">
<button type="submit" class="inflanar-btn"><span>{{__('admin.Submit Now')}}</span></button>
</div>
</form>
</div>
</div>
@endif
</div>
<div class="col-lg-4 col-12">
<div class="inflanar-supports__tickets">
<h4 class="inflanar-supports__info">{{__('admin.Ticket Information')}}</h4>
<div class="inflanar-table__content">
<p class="inflanar-table__desc">{{__('admin.Subject')}}: {{ html_decode($ticket->subject) }}</p>
<p class="inflanar-table__desc">{{__('admin.Ticket Id')}}: {{ $ticket->ticket_id }}</p>
<p class="inflanar-table__desc"> {{__('admin.Created')}}: {{ $ticket->created_at->format('h:m A, d-F-Y') }}</p>
</div>
<div class="inflanar-supports__status">
<h4 class="inflanar-supports__status--title">{{__('admin.Status')}}</h4>
@if ($ticket->status == 'pending')
<p class="inflanar-table__label inflanar-table__label--pending">{{__('admin.Pending')}}</p></p>
@elseif ($ticket->status == 'in_progress')
<p class="inflanar-table__label inflanar-table__label--active">{{__('admin.In Progress')}}</p>
@elseif ($ticket->status == 'closed')
<p class="inflanar-table__label inflanar-table__label--pending">{{__('admin.Closed')}}</p></p>
@endif
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</section>
<!-- End Features -->
@endsection