@extends('admin.master_layout')
@section('title')
<title>{{__('admin.Support Ticket')}}</title>
@endsection
@section('admin-content')
<!-- Main Content -->
<div class="main-content">
<section class="section">
<div class="section-header">
<h1>{{__('admin.Support Ticket')}}</h1>
</div>
<div class="section-body">
<div class="row">
<div class="col-md-8">
<div class="card">
<div class="card-body ticket-message">
<div class="list-group">
@foreach ($messages as $message)
@if ($message->admin_id == 0)
<div class="list-group-item list-group-item-action flex-column align-items-start author_message mb-2">
<div class="d-flex w-100 justify-content-between">
<h6 class="mb-1"> {{ $ticket->user->name }} <small>({{__('admin.Author')}})</small></h6> <small>{{ $message->created_at->diffForHumans() }}</small>
</div>
<p class="mb-1">{!! html_decode(clean(nl2br($message->message))) !!}</p>
@if ($message->documents)
<div class="gallery">
@foreach ($message->documents as $document)
<a href="{{ route('download-file', $document->file_name) }}" class="upload_photo"><i class="fas fa-link"></i> {{ $document->file_name }}</a>
@endforeach
</div>
@endif
</div>
@else
<div class="list-group-item list-group-item-action flex-column align-items-start mb-2">
<div class="d-flex w-100 justify-content-between">
<h6 class="mb-1">{{ $message->admin ? $message->admin->name : '' }} <small>({{__('admin.Administrator')}})</small></h6> <small>{{ $message->created_at->diffForHumans() }} </small>
</div>
<p class="mb-1">{!! html_decode(clean(nl2br($message->message))) !!}</p>
@if ($message->documents)
<div class="gallery">
@foreach ($message->documents as $document)
<a href="{{ route('download-file', $document->file_name) }}" class="upload_photo"><i class="fas fa-link"></i> {{ $document->file_name }}</a>
@endforeach
</div>
@endif
</div>
@endif
@endforeach
</div>
<div class="message-box mt-4">
<form action="{{ route('admin.store-ticket-message') }}" method="POST" enctype="multipart/form-data">
@csrf
<div class="form-group">
<textarea required name="message" placeholder="{{__('admin.Type here')}}.." class="form-control text-area-5" id="" cols="30" rows="10"></textarea>
</div>
<input type="hidden" value="{{ $ticket->id }}" name="ticket_id">
<input type="hidden" value="{{ $ticket->user->id }}" name="user_id">
<div class="form-group">
<input type="file" name="documents[]" multiple class="form-control">
<span class="text-danger">{{__('admin.Maximum file size 2MB')}}</span>
</div>
<button class="btn btn-primary" type="submit">{{__('admin.Submit')}}</button>
</form>
</div>
</div>
</div>
</div>
<div class="col-md-4">
<div class="card">
<div class="card-body">
<h6>{{__('admin.Ticket Information')}}</h6>
<hr>
<p>{{__('admin.Subject')}}: {{ html_decode($ticket->subject) }}</p>
<p>{{__('admin.Ticket Id')}}: {{ $ticket->ticket_id }}</p>
<p>{{__('admin.Created')}}: {{ $ticket->created_at->format('h:m A, d-M-Y') }}</p>
<p>{{__('admin.Status')}}:
@if($ticket->status == 'pending')
<span class="badge badge-danger">{{__('admin.Pending')}}</span>
@elseif ($ticket->status == 'in_progress')
<span class="badge badge-success">{{__('admin.In Progress')}}</span>
@elseif ($ticket->status == 'closed')
<span class="badge badge-danger">{{__('admin.Closed')}}</span>
@endif
</p>
<h6 class="mt-3">{{__('admin.User Information')}}</h6>
<hr>
@if ($ticket->ticket_from == 'Client')
<p>
{{__('admin.Name')}}: <a href="{{ route('admin.client-show',$ticket->user) }}">{{ $ticket->user->name }}</a>
</p>
<p>{{__('admin.User Type')}} : {{__('admin.Client')}}</p>
<p>{{__('admin.Email')}} : {{ $ticket->user->email }}</p>
<p>{{__('admin.Phone')}} : {{ $ticket->user->Phone }}</p>
@else
<p>
{{__('admin.Name')}}: <a href="{{ route('admin.influencer-show',$ticket->user->id) }}">{{ $ticket->user->name }}</a>
</p>
<p>{{__('admin.User Type')}} : {{__('admin.Influencer')}}</p>
<p>{{__('admin.Email')}} : {{ $ticket->user->email }}</p>
<p>{{__('admin.Phone')}} : {{ $ticket->user->Phone }}</p>
@endif
<a href="javascript:;" data-toggle="modal" data-target="#deleteModal" class="btn btn-danger" onclick="deleteData({{ $ticket->id }})"><i class="fa fa-trash" aria-hidden="true"></i> {{__('admin.Delete')}}</a>
@if ($ticket->status != 'closed')
<a data-toggle="modal" data-target="#closeTicket" href="javascript:;" class="btn btn-danger"><i class="fa fa-times" aria-hidden="true"></i> {{__('admin.Closed')}}</a>
@endif
</div>
</div>
</div>
</div>
</div>
</section>
</div>
<div class="modal fade" tabindex="-1" role="dialog" id="closeTicket">
<div class="modal-dialog" role="document">
<div class="modal-content">
<div class="modal-header">
<h5 class="modal-title">{{__('admin.Ticket Closed Confirmation')}}</h5>
<button type="button" class="close" data-dismiss="modal" aria-label="Close">
<span aria-hidden="true">×</span>
</button>
</div>
<div class="modal-body">
<p>{{__('admin.Are You sure closed this ticket ?')}}</p>
</div>
<div class="modal-footer bg-whitesmoke br">
<form action="{{ route('admin.ticket-closed', $ticket->id) }}" method="POST">
@csrf
@method("PUT")
<button type="submit" class="btn btn-primary">{{__('admin.Yes, Closed')}}</button>
</form>
</div>
</div>
</div>
</div>
<script>
"use strict"
function deleteData(id){
$("#deleteForm").attr("action",'{{ url("admin/ticket-delete/") }}'+"/"+id)
}
</script>
@endsection